UPDATE: Facebook tweeted at 8:06 p.m. EDT that the issue "has since been resolved and we should be back at 100% for everyone." Instagram also tweeted that it was back up. At 8:30 p.m. EDT, some WhatsApp users were still experiencing outages, according to reports on DownDetector.
If you're having issues with Facebook and Instagram on your smartphone, you're not alone. Early Wednesday, people around the globe began reporting app issues, according to DownDetector, a web service that offers a real-time overview of bugs and outages online. About 8:45 a.m. EST, thousands of Instagram users began reporting that they were having problems. The hashtags #InstagramDown, #FacebookDown and #WhatsApp have since started trending on Twitter, a result of widespread social conversation surrounding the service interruption. A live outage map shows that users in the Northeast region of the U.S., as well as London and Berlin, are having issues with the photo-sharing app. Other hotspots include Florida, Georgia and parts of South America, according to DownDetector. Instagram and Facebook both tweeted Wednesday afternoon that the companies are "working to get things back to normal as quickly as possible."
Facebook, which owns Instagram, began having problems as early as 8:04 a.m. EST. Since then, DownDetector reported over 7,600 outages across the entire eastern half of the U.S. and throughout Europe. Facebook wasn't immediately reachable for comment. In the comment sections on the DownDetector website, users sounded off about issues they were having with the apps.
Instagram user @Paerbaer asks, "Is Instagram story not working or is my internet just trash right now?" Instagram user Robin Grima writes, "Can’t upload to story, can’t send pictures in chats and can’t open photos sent. Most people’s icons are blank. Can’t see posts, they’re blank."
Instagrammer Hiroshi28 asks, "Are we surprised that Instagram keeps crashing and being buggy?"
Facebook users were having similar issues.Facebook user Robert Currier says that "images and very slow here in West Central Florida," while Facebooker Tina Modugno simply says "images won't post." WhatsApp was seeing similar outage patterns also, according to DownDetector.